Quality Control Manager (RN - Training and Compliance)

Location: Minneapolis, MN
NUWAY, founded in 1966, and the leader in extended care addiction treatment, is seeking mission-focused persons to support our growing client census. Our staff is the best in the substance abuse treatment / SUD treatment field, and we offer compensation and a culture that leads the market, including fully-paid health insurance for benefit eligible employees!We are currently recruiting for Quality Control, Training and Compliance (QTC) Manager to expand our mission.
Duties/Responsibilities for the Quality Control, Training and Compliance (QTC) Manager include:
  • Complete internal audits of clinical documentation to identify deficiencies and regulatory best practice gaps and implement timely correction plans.
  • Serves as a liaison with outside agencies that address agency needs related to clinical documentation standards, protocols, and procedures.
  • Development and drafting of policies and procedures related to agency quality assurance and clinical operations.
  • Establishing clear, clinical documentation standards across all agency programs e.g., simplification and streamlining of documentation processes across all clinical components of treatment.
  • Work with directors and staff to implement procedures for improved operational efficiencies as needed.
Electronic Health Records:
  • Facilitate staff training on EHR functionality and methods to maintain compliance with NUWAY’s policies and procedures.
Staff Training and Development:
  • Develop and maintain a “Best Practices” training curriculum with regard to clinical models, quality care management and documentation expectations in order to: Support the organization’s mission, Improve operational effectiveness, Ensure compliance with educational mandates
Facilitate and/or conduct additional staff orientation/trainings in cooperation with HR as follows:
Annual Trainings
  • Vulnerable Adult/btaining Release of Information/Mandatory reporting every year
  • Maltreatment of Minors/Mandatory reporting
  • HIV minimum standards
  • Emergency Procedures (client and housing)
  • Dietary protocols
  • CPR at renewal
Bi-Annual Trainings
  • Client confidentiality rules
  • Client ethical boundaries
  • Client rights
  • First Aid
Secondary Duties/Responsibilities:
  • Remain current and informed of regulatory changes and best practices within the Substance Use Disorder (SUD) field.
  • Maintain applicable professional licensure(s) along with membership and participation in other related professional organizations.
Qualifications: Skills/Abilities: Excellent written, communication, customer service, and case management skills; skilled consultant and facilitator; strong analytical and problem-solving skills; strong facilitation, negotiation, investigation and mediation skills; proficiency in MS Office/High degree of computer literacy. Ability to relate to people from diverse backgrounds.
Experience: Minimum of 2-4 years related 245G experience required. A demonstrated working knowledge in the field of Substance Use Disorders. Experience using an electronic health record (EHR) system.
Education: Bachelor's degree in related field. Master's degree preferred. Clinical licensure preferred. Other: Must be able to pass Minnesota DHS background study. Be free of harmful involvement with mind-altering chemicals, and if chemically dependent, documentation of one (1+) years of freedom from chemical use problems.
April A. Estes
Senior Recruiter
720-439-2609 Direct

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