Sr. Application Software Engineer (Contact Center Solutions)

Location: Clayton, MO
Position Purpose: Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs. Act as a subject matter expert for Application Software developers and Engineers.
 
  • Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
  • Meet with business partners to understand business needs.
  • Responsible for overall design of the solution.
  • Design, build and test applications.
  • Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.

Qualifications:
Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Strong working knowledge of Eclipse, JAVA, VoiceXML, Avaya Orchestration/Dialog Designer or other IVR development tools, and Voice Portal.
Preferred:
  • VUI Design, grammar development (including Spanish)
  • IVR Cloud solution
  • Healthcare experience
Tami Andrade Fitzpatrick
Senior Recruiter
720-845-6562
tami@proenlist.com
www.proenlist.com


www.linkedin.com/in/tami-andrade-fitzpatrick
www.linked.com/company/proenlist/
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