Program Manager

Location: West Caldwell, NJ, United States
Job Description: 
Program Manager, Plans and manages the design, development and implementation process of the Company's products and services. Translates customer requirements and converts to program milestones and deliverables. Leads or coordinates departmental or cross-functional project teams, focused on delivering new or upgrading existing products. Monitors the project from initiation through delivery including planning and directing schedules, managing risk, monitoring budget/spending and assigning tasks. Ensures communication between technical and non-technical functions, and completion of the project/product on schedule and within budget. While this function does not have responsibility over product development, it requires a technical background in order to complete its overall responsibility.   Manages the development and implementation process of a customer-focused program's products and services. Leads departmental or cross-functional teams, focused on delivering new or upgrading existing products. Monitors the program from initiation through delivery, including planning and directing schedules, and monitoring budget/spending. Organizes cross-functional activities, ensuring completion of the program.  

Job Responsibilities: 
•Develop a statement of work and plan for the program 
•Define technical scope, capability and details of program requirements, customer needs and organizations deliverables 
•Surface and track all required customer deliverables within organizations cross functional teams 
•Obtain and manage the necessary cross functional resources required to complete the program. Drive to maximize corporate resource utilization
•Handle requests from senior management, sales, pre and post-sales support, manufacturing, or customers to ensure the program's progress and success 
•Oversee the requirements of the account to ensure meeting customer commitments for schedules and deliverables 
•Identify and resolve critical issues, such as product delivery delays, and changes to customer requirements to ensure customer satisfaction 
•Work with Sales and Capture Leads from various business units to scope and bound a new program. Understand the business needs and market requirements. 
•May take lead role on capture and/or proposal efforts, or serve as contributing team member. 
•Create overall Program Work Breakdown Structure; work with cross functional team to develop program schedule, risk strategies, and costs; work with Product Managers, Contracts, and the Business Unit to create program pricing; manage the same. 
•Identify out of scope activities and, with appropriate review by management, make recommendations and commitments to the customer. Negotiate additional charges, funding, and/or timeline impacts. 
•Manage to quarterly revenue and cash flow goals, and percentage of completion milestones 
•Monitor the on-going lifecycle of the program in support of the Business Unit, meeting its objectives and profitability goals 
•Support the development or continuous improvement of key business processes 
•Support the Director of Programs, as required, in representing the department in key meetings and task force groups    


Minimum/Basic Job Qualifications: 
•Bachelor of Science Degree in Engineering or related field; Master's Degree preferred 
•5-7 years of direct program management experience 
•Experience in managing $5M + projects/programs    
Additional Preferred Qualifications:  
•Experience in Defense Electronics/ RF/Microwave Industry 
•Extensive working knowledge of program management techniques and contract accounting 
•Strong analytical ability •Ability to communicate effectively, both written and orally, with customers and at all organization levels •Ability to interact with multi-disciplined professionals to understand and make necessary tradeoffs and decisions  
Melissa Galloway
ProEnlist, LLC
720-358-4638 Direct
720-507-2417 SMS
melissa@proenlist.com 
www.proenlist.com 

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