Senior Director, Quality Improvement

Location: Sunrise, FL, United States
Position Purpose: Lead and direct process improvement activities that provide more efficient and streamlined workflow.
  • Responsible for National Committee for Quality Assurance (NCQA) Accreditation and/or Healthcare Effectiveness Data and Information Set (HEDIS) performance.
  • Ensure health plan is compliant and become/remain accredited with NCQA
  • Review and implement new technological tools and processes and fosters team concept with internal and external constituencies.
  • Present results of improvement efforts and ongoing performance measures to senior management.
  • Research and incorporate best practices into operations.
    Organize and control activities, methods, and procedures to achieve business objectives.
    Formulate and establish policies, operating procedures, and goals in compliance with internal and external guidelines.

  • Bachelor's degree in Nursing, other related field or equivalent experience. Master's’ degree preferred.
  • 7+ years of healthcare operations experience, including quality improvement experience. 

  • RN license preferred.
  • Certified Professional in Healthcare Quality preferred.
  • Managed care experience is highly desired.
  • Hands on experience with NCQA accreditation is a plus.
Tami Andrade Fitzpatrick
Senior Recruiter
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