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Nurse Manager - Emergency Room

Santa Rosa, CA · Healthcare
Position Overview:
Provides an optimal practice environment that ensures the delivery of quality patient care. Responsible for planning, directing and managing the nursing care delivered to a designated patient population. Oversees the 24-hour operation of the patient care unit with accountability for leadership, overall fiscal management, staffing, planning, organizing and controlling. Role models proactive , collaborative working relationships across all hospital functions in an interdisciplinary approach to patient care. Develops programs, policies, procedures, and standards of care to ensure patients’ nursing care needs are assessed, evaluated and met.  

  • Strengthen focus on excellence in a culture that measures quality and continuous  
  • Improvement of performance to meet the needs and expectations of patients and community. Key Measures: Press Ganey, Customer Service Surveys, Performance Web, EOC Rounds, Regulatory Monitors.  
  • Demonstrates that communication is the primary key in relationships. Creates a culture that fosters open, honest, and respectful exchange. Key Measures: Gallup Survey Score, Implementation of Gallup Impact Plan, Medical Staff Relationships, Demonstration of Monthly Staff Meetings and Staff Communication/Recognition.  
  • Assumes responsibility and accountability for fiscal management of specific departments across all entities in collaboration with staff and physicians. 
  • Develops a work environment that promotes mutual respect, participation, growth, and effective use of employee talents. Key Measures: Performance Evaluations done on time, Turnover rates, Vacancy rates meet annual target goals, Workers Compensation costs and incidents  
  • Initiates the strategic, operational, programmatic, and other plans/policies to achieve the mission and area vision by providing efficient and effective services. 
  • Develops and manages nursing care delivery process for a designated nursing department ensuring that policies, procedures, standards of care, and standards of practice are consistent across the nursing organization as well as with current nursing research and practice.  
  • Establishes and maintains a positive, professional image of nursing. Accurately assesses the strengths and developmental needs of staff. Recognizes and ensures ongoing positive recognition of staff contributions and fosters educational and development opportunities.    
  • Ensures competency of staff is maintained and staff are performing within the appropriate scope of practice.  
  • Efficiently manages staffing and scheduling. Assures balanced staffing schedules are  • completed and posted in a timely manner and that staff assignment records are complete and accurate.  
  • Ensures a proactive approach for patient rounds/excellent communication/intervention on behalf of patients and families at risk. Facilitates timely follow through on all patient problems and  communicates such to appropriate MDs, managers, and other departments as necessary. Communicates status of unresolved issues to director.  
  • Completes RN Annual competencies for their department. Other specific competencies that have been identified by the manager related to changes.  

Knowledge, Skills, & Abilities:  
Excellent communication/interpersonal skills required (written and verbal English).
Ability to problem solve, analyze situations, think critically, give constructive feedback and supervise and team with others.
Ability to develop and manage operating budgets.
Computer experience.  

Minimum Position Qualifications:   
Experience: At least two (2) years recent clinical experience.  
License / Certification:
  • Current RN license required
  • CPR required from an American Heart Association BLS Provider.   
Preferred Position Qualifications
  • BSN
  • Specialty certificate based on unit
  • Two years of management experience preferred.
  • Five years of clinical experience preferred.
Ellen M. McWade
ProEnlist, LLC
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Please do NOT email the recruiter.  Applications are only accepted via the apply link.
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