Recognized as one of America's leading health care providers and not-for-profit health plans. Founded in 1945, their mission is to provide high-quality, affordable health care services and to improve the health of their members and the communities they serve. Currently serving 11.8 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Their expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
Manages a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains budgets and on-going staff development.
Manages the operations of a large unit or multiple units in an outpatient facility.
Ensures Assistants and staff provide the highest quality of care and are in compliance with The Joint Commission, federal, state, and local requirements.
Collaborates with physicians and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal clients expectations.
Acts as patient advocate resolving patient care issues.
Designs and evaluates processes to improve systems and patient care results across the continuum of care.
Develops and monitors budgets and resource allocations.
Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
Provides ongoing staff development.
Develops, implements, and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department.
Manages and resolves human resource, labor relations, employee and department safety, and risk management issues.
Minimum three (3) years of supervisory experience OR two (2) years of supervisory experience with Master's degree.
Bachelor's degree required.
Knowledge of The Joint Commission, and other local, state, federal regulations.
Demonstrated strong interpersonal communication skills.
Must be able to work in a Labor/Management Partnership environment.
Minimum three (3) years of experience in an outpatient care setting.
BLS certification preferred.
Master's degree preferred.
Master's Degree in Genetic Counseling
Must have a National Provider Identifier (NPI), or obtain an NPI, prior to employment start date.
Must be Board Certified by the American Board of Medical Genetics, or the American Board of Genetic Counseling.
Must have a current/valid Genetic Counselor License issued by the California State Department of Public Health, or obtain license prior to employment start date.
Demonstrated experience working with a laboratory and/or curation team
Demonstrated clinical expertise in area of specialty required
Demonstrated refined analytic and diagnostic reasoning skills
Demonstrated interpersonal skills
Prior supervisory or management a plus
As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:
generous vacation, holiday, and sick leave
medical care (including prescriptions), vision, mental health, & dental care
disability and life insurance coverage
educational opportunities and tuition reimbursement
employee assistance programs
health care, dependent care, and transit spending account options