About the Company:
A Fortune 500 company, is a diversified, multi-national healthcare enterprise that provides a portfolio of services to government sponsored healthcare programs, focusing on underinsured and uninsured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans).
The Company operates local health plans and offers a range of health insurance solutions. It also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, correctional healthcare services, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services.
Define and align a coherent, engaging, multi-channel consumer experience delivered through graphical and conversation UI. Research, test, and develop in an Agile environment.
Define the overall UX and UI for digital products delivered through web, mobile, chat and voice
Lead brainstorming and ideation sessions with Engineering, Data Science, Business Operations, Consumer Experience/Marketing, and Product
Conduct user research; identify who will use products, what they will use products for, and what value they will gain. Analyze results to develop usability testing
Create highly effective, elegant and intuitive designs aligned with the consumer and product strategy
Evaluate balance of design aesthetics with technical platform capabilities and limitations
Produce UX/UI deliverables efficiently and effectively into the agile process
Ensure product accessibility using 508 and WCAG 2.0 guidelines
Effectively work with external vendors and partners
Capable of presenting effectively in person or remotely
Bachelor’s degree in User Experience Design, Graphical Design, Fine Arts, Advertising.
5+ years of software Development, product development, application development, or conversational artificial intelligence experience.
Adept at Design Thinking methodology.
Experience with user testing platforms.
Working knowledge of using HTML, CSS and Material Design.
Proficient in Agile development.
Experience in working with conversational UX preferred.
Experience in the healthcare industry with digital health experience preferred.
The company offers more than just medical insurance. They pay most of your benefits costs and in some cases – they pay 100 percent. Most of the benefits not covered by the company are paid with pre-tax payroll deductions.
Flexible spending accounts (includes health care, dependent care mass transit reimbursement)
Short- and long-term disability insurance
Basic Life insurance
Supplemental life insurance
401(k) retirement with company match
Employee stock purchase plan
Vacation, Personal and Sick time
Paid Company Holidays
Employee Assistance Program (EAP)
Training and Learning Opportunities
Tuition Reimbursement/Educational Assistance
On-site fitness center or discount at local fitness centers (most locations)
Discounts for select local and national products and services, including cell phones, computers and more
Other amenities may be available, but vary by location